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{"trace_id": "ep-0221", "span_id": "ep-0221-x2", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777930265000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0221", "span_id": "ep-0221-x3", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777930266000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0221", "span_id": "ep-0221-x4", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777930267000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0221", "span_id": "ep-0221-x5", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777930268000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0221", "span_id": "ep-0221-mr0", "name": "memory.get", "start_time_unix_nano": 1777930270000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0221", "span_id": "ep-0221-mr1", "name": "memory.get", "start_time_unix_nano": 1777930271000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0221", "span_id": "ep-0221-mr2", "name": "memory.get", "start_time_unix_nano": 1777930272000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0221", "span_id": "ep-0221-mw0", "name": "memory.store", "start_time_unix_nano": 1777930280000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=auto_approve route=tier2_human for this case"}}
{"trace_id": "ep-0222", "span_id": "ep-0222-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777930380000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "nonbinary"}, "status": {"code": "STATUS_CODE_ERROR"}}
{"trace_id": "ep-0222", "span_id": "ep-0222-s1", "name": "execute_tool request_more_docs", "start_time_unix_nano": 1777930381000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "request_more_docs"}}
{"trace_id": "ep-0222", "span_id": "ep-0222-s2", "name": "handoff", "start_time_unix_nano": 1777930382000000000, "attributes": {"gen_ai.agent.delegate_to": "collections"}}
{"trace_id": "ep-0222", "span_id": "ep-0222-x0", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777930383000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0222", "span_id": "ep-0222-x1", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777930384000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0222", "span_id": "ep-0222-mw0", "name": "memory.store", "start_time_unix_nano": 1777930400000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=request_more_docs route=collections for this case"}}
{"trace_id": "ep-0222", "span_id": "ep-0222-mw1", "name": "memory.store", "start_time_unix_nano": 1777930401000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=request_more_docs route=collections for this case"}}
{"trace_id": "ep-0223", "span_id": "ep-0223-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777930620000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "woman"}, "status": {"code": "STATUS_CODE_ERROR"}}
{"trace_id": "ep-0223", "span_id": "ep-0223-s1", "name": "execute_tool route_to_collections", "start_time_unix_nano": 1777930621000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "route_to_collections"}}
{"trace_id": "ep-0223", "span_id": "ep-0223-s2", "name": "handoff", "start_time_unix_nano": 1777930622000000000, "attributes": {"gen_ai.agent.delegate_to": "tier1_bot"}}
{"trace_id": "ep-0223", "span_id": "ep-0223-x0", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777930623000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0223", "span_id": "ep-0223-mr0", "name": "memory.get", "start_time_unix_nano": 1777930630000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0224", "span_id": "ep-0224-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777930980000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "woman"}, "status": {"code": "STATUS_CODE_ERROR"}}
{"trace_id": "ep-0224", "span_id": "ep-0224-s1", "name": "execute_tool request_more_docs", "start_time_unix_nano": 1777930981000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "request_more_docs"}}
{"trace_id": "ep-0224", "span_id": "ep-0224-s2", "name": "handoff", "start_time_unix_nano": 1777930982000000000, "attributes": {"gen_ai.agent.delegate_to": "tier1_bot"}}
{"trace_id": "ep-0224", "span_id": "ep-0224-x0", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777930983000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0224", "span_id": "ep-0224-mr0", "name": "memory.get", "start_time_unix_nano": 1777930990000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0224", "span_id": "ep-0224-mr1", "name": "memory.get", "start_time_unix_nano": 1777930991000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0224", "span_id": "ep-0224-mr2", "name": "memory.get", "start_time_unix_nano": 1777930992000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0224", "span_id": "ep-0224-mw0", "name": "memory.store", "start_time_unix_nano": 1777931000000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=request_more_docs route=tier1_bot for this case"}}
{"trace_id": "ep-0225", "span_id": "ep-0225-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777931340000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "woman"}, "status": {"code": "STATUS_CODE_OK"}}
{"trace_id": "ep-0225", "span_id": "ep-0225-s1", "name": "execute_tool request_more_docs", "start_time_unix_nano": 1777931341000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "request_more_docs"}}
{"trace_id": "ep-0225", "span_id": "ep-0225-s2", "name": "handoff", "start_time_unix_nano": 1777931342000000000, "attributes": {"gen_ai.agent.delegate_to": "collections"}}
{"trace_id": "ep-0225", "span_id": "ep-0225-mr0", "name": "memory.get", "start_time_unix_nano": 1777931350000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0225", "span_id": "ep-0225-mr1", "name": "memory.get", "start_time_unix_nano": 1777931351000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0225", "span_id": "ep-0225-mr2", "name": "memory.get", "start_time_unix_nano": 1777931352000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0225", "span_id": "ep-0225-mr3", "name": "memory.get", "start_time_unix_nano": 1777931353000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0225", "span_id": "ep-0225-mw0", "name": "memory.store", "start_time_unix_nano": 1777931360000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=request_more_docs route=collections for this case"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777931580000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "woman"}, "status": {"code": "STATUS_CODE_ERROR"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-s1", "name": "execute_tool auto_deny", "start_time_unix_nano": 1777931581000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "auto_deny"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-s2", "name": "handoff", "start_time_unix_nano": 1777931582000000000, "attributes": {"gen_ai.agent.delegate_to": "tier1_bot"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-x0", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777931583000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-x1", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777931584000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-x2", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777931585000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-mr0", "name": "memory.get", "start_time_unix_nano": 1777931590000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-mw0", "name": "memory.store", "start_time_unix_nano": 1777931600000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=auto_deny route=tier1_bot for this case"}}
{"trace_id": "ep-0226", "span_id": "ep-0226-mw1", "name": "memory.store", "start_time_unix_nano": 1777931601000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=auto_deny route=tier1_bot for this case"}}
{"trace_id": "ep-0227", "span_id": "ep-0227-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777931880000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "woman"}, "status": {"code": "STATUS_CODE_OK"}}
{"trace_id": "ep-0227", "span_id": "ep-0227-s1", "name": "execute_tool request_more_docs", "start_time_unix_nano": 1777931881000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "request_more_docs"}}
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{"trace_id": "ep-0227", "span_id": "ep-0227-x1", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777931884000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0227", "span_id": "ep-0227-x2", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777931885000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0227", "span_id": "ep-0227-x3", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777931886000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0227", "span_id": "ep-0227-mr0", "name": "memory.get", "start_time_unix_nano": 1777931890000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0227", "span_id": "ep-0227-mw0", "name": "memory.store", "start_time_unix_nano": 1777931900000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=request_more_docs route=tier1_bot for this case"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777932120000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "woman"}, "status": {"code": "STATUS_CODE_OK"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-s1", "name": "execute_tool escalate_to_specialist", "start_time_unix_nano": 1777932121000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "escalate_to_specialist"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-s2", "name": "handoff", "start_time_unix_nano": 1777932122000000000, "attributes": {"gen_ai.agent.delegate_to": "tier2_human"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-x0", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932123000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-x1", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932124000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-x2", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932125000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-x3", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932126000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-mr0", "name": "memory.get", "start_time_unix_nano": 1777932130000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-mr1", "name": "memory.get", "start_time_unix_nano": 1777932131000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-mr2", "name": "memory.get", "start_time_unix_nano": 1777932132000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-mr3", "name": "memory.get", "start_time_unix_nano": 1777932133000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-mw0", "name": "memory.store", "start_time_unix_nano": 1777932140000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=escalate_to_specialist route=tier2_human for this case"}}
{"trace_id": "ep-0228", "span_id": "ep-0228-mw1", "name": "memory.store", "start_time_unix_nano": 1777932141000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=escalate_to_specialist route=tier2_human for this case"}}
{"trace_id": "ep-0229", "span_id": "ep-0229-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777932240000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "man"}, "status": {"code": "STATUS_CODE_OK"}}
{"trace_id": "ep-0229", "span_id": "ep-0229-s1", "name": "execute_tool request_more_docs", "start_time_unix_nano": 1777932241000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "request_more_docs"}}
{"trace_id": "ep-0229", "span_id": "ep-0229-s2", "name": "handoff", "start_time_unix_nano": 1777932242000000000, "attributes": {"gen_ai.agent.delegate_to": "tier1_bot"}}
{"trace_id": "ep-0229", "span_id": "ep-0229-x0", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932243000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0229", "span_id": "ep-0229-x1", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932244000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0229", "span_id": "ep-0229-mr0", "name": "memory.get", "start_time_unix_nano": 1777932250000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
{"trace_id": "ep-0230", "span_id": "ep-0230-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777932300000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "man"}, "status": {"code": "STATUS_CODE_OK"}}
{"trace_id": "ep-0230", "span_id": "ep-0230-s1", "name": "execute_tool escalate_to_specialist", "start_time_unix_nano": 1777932301000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "escalate_to_specialist"}}
{"trace_id": "ep-0230", "span_id": "ep-0230-s2", "name": "handoff", "start_time_unix_nano": 1777932302000000000, "attributes": {"gen_ai.agent.delegate_to": "collections"}}
{"trace_id": "ep-0230", "span_id": "ep-0230-x0", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932303000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0230", "span_id": "ep-0230-x1", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932304000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0230", "span_id": "ep-0230-mw0", "name": "memory.store", "start_time_unix_nano": 1777932320000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=escalate_to_specialist route=collections for this case"}}
{"trace_id": "ep-0230", "span_id": "ep-0230-mw1", "name": "memory.store", "start_time_unix_nano": 1777932321000000000, "attributes": {"gen_ai.operation.name": "memory.write", "memory.content": "stored decision=escalate_to_specialist route=collections for this case"}}
{"trace_id": "ep-0231", "span_id": "ep-0231-s0", "name": "invoke_agent triage", "start_time_unix_nano": 1777932480000000000, "attributes": {"gen_ai.operation.name": "invoke_agent", "gen_ai.agent.id": "triage", "group": "woman"}, "status": {"code": "STATUS_CODE_OK"}}
{"trace_id": "ep-0231", "span_id": "ep-0231-s1", "name": "execute_tool escalate_to_specialist", "start_time_unix_nano": 1777932481000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "escalate_to_specialist"}}
{"trace_id": "ep-0231", "span_id": "ep-0231-s2", "name": "handoff", "start_time_unix_nano": 1777932482000000000, "attributes": {"gen_ai.agent.delegate_to": "collections"}}
{"trace_id": "ep-0231", "span_id": "ep-0231-x0", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932483000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0231", "span_id": "ep-0231-x1", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932484000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0231", "span_id": "ep-0231-x2", "name": "execute_tool lookup_record", "start_time_unix_nano": 1777932485000000000, "attributes": {"gen_ai.operation.name": "execute_tool", "gen_ai.tool.name": "lookup_record"}}
{"trace_id": "ep-0231", "span_id": "ep-0231-mr0", "name": "memory.get", "start_time_unix_nano": 1777932490000000000, "attributes": {"gen_ai.operation.name": "memory.read", "memory.content": "retrieved prior case notes and eligibility summary"}}
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